Z4Keys レビュー 545

Like others have said had issues with product then took ages (three weeks ) to do anything , finally got some sort of refund but only for remaining sub . Should have been fully refunded for all the trouble caused and I paid for time the product wasn't even working

Reply : I paid for a service that wasn't done correctly , customer service is poor understand you have more customers then you can manage so maybe need to look at that

it took four days to get my account renewed with no answer. I sent you messages on Facebook messenger only AI responded the same thing with WhatsApp.
if I waited one more day, I'm gonna report to my credit card and do a charge back but good thing I didn't do that

Juste une étoile de moins à cause des frais de cartes bleue, sinon parfait

Professional :)

Mon abonnement s’était terminé de Spotify. J’avais payé sur la plate-forme une prolongation de 12 mois, j’ai dû attendre 15 jours pour que mon abonnement soit prolongé par le support. Et malheureusement ça a été prolongé dans un autre pays que mon pays initial, niveau communication avec la plate-forme et très limité ou énormément de temps pour répondre via WhatsApp, il ne répondait plus à mes messages, je ne pense pas que c’est une bonne expérience très peu de communication.
aussi des frais de carte bleu au moment de la confirmation
Beaucoup d’attente pour au final parce que je veux réellement, je dois m’adapter.

Same as other comments,mine was good for a couple of months then went down,they did fix it but only lasted a couple of weeks then nothing.AVOID!

Je vous adresse par la présente une réclamation concernant l’absence de réponse de votre service client.

En effet, cela fait désormais plus d’un mois que je rencontre un problème avec vos services. Malgré plusieurs tentatives de contact via WhatsApp, par e-mail, ainsi que par le formulaire dédié, je n’ai reçu aucun retour à ce jour, y compris suite à une demande effectuée il y a plus d’une semaine.

Cette situation est particulièrement insatisfaisante, d’autant plus que je suis client et ai souscrit à plusieurs de vos services. L’absence totale de suivi ne correspond pas aux standards de qualité attendus.

Je vous demande donc de bien vouloir traiter ma demande dans les plus brefs délais et de m’apporter une réponse claire et précise.

Spotify account problems. Don’t reply to messages. Waiting 3 weeks for a refund, no response to messages.

Update: Their response to this to request a refund via WhatsApp channel. I have, and nothing at all.

Spotify was down for a while, then got fixed lasted a week now been down over a week and not heard anything since

Would not recommend , it’s clearly not 100% legitimacy as they state and poor customer service

I had order #14610 it worked on Spotify Premium Individual for 3 months, got fixed and put onto a Spotify Premium Family Plan, worked for less than a month, I have sent various emails, no responce, send various WhatsApp, blocked and ignored one tick, took money and nothing, filled out the fix form heard nothing for weeks, do not trust them it's a scam, just ignore you when lost access, sent repacement didn't work, want my account upgraded not new, this is the promise, now won't refund, total scam!

SCAM!! SCAM!! SCAM!! SCAM!!

SPOTIFY DUO ACCOUNT DISABLED AGAIN, TOTAL SCAM

MY ORDER IS #12923 from December 19th 2025, I WANT TO GET A REFUND

My account Duo Plan, was blocked last March 31st. 2 days later, they sent me 2 new accounts as replacement, But today (April 21st) after 19 days these 2 new accounts were blocked again .. please refund the 8 months left ..

Update April 24th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..

Update April 27th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..

Update May 4th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..

Update May 15th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..

SCAM!! SCAM!! SCAM!! SCAM!!

AVOID AVOID AVOID Spotify premium not working. Numerous messages on WhatsApp. Forms filled out and absolutely NOTHING has been done since 1st April! ABSOLUTE SCAMMERS!! AVOID AVOID AVOID

Spotify premium not working
Coursera not working.
I feel scammed

Spotify premium no longer working.
Now i want my money back

I do not recommend the service

For the first years all service is up

For the second years i enjoy my years

Thank you

Same problem with the Spotify account! Is not working! Contacted first time on 1 April .. on WhatsApp 2 and 2 times the form ( spotfix) no answer the guy is becoming a scammer be careful with this shop.. I have payd one year for Spotify duo and is working only 6 months and no refund no answer nothing..Then Z4keys is not a serious shop ! Never i will buy again from this

Disappointed in the IPTV had it for one day and it just stops working. It's not a stable service. However it's cheep.

Like many I have used this company for a long time, but alas the service has gone!
Ordered a renewal subscription 6 days ago and despite numerous messages to WhatsApp no response apart from AI saying support team will contact. Still no update or response from the support team so very disappointed and unable to enter my order number in drop down box to raise a ticket on the website
Unless things change I cannot recommend this company any longer. This is for Youtube not spotify.
Back to 5 stars - finally sorted out my subscription but think the AI WhatsApp is helping

I have been using this services for over a year with different products and always had excellent customer service

This used to be a great site, but no longer sadly.

I purchased 3 months of express VPN on 02/04, it stopped working on 14/04.

Emailed on Tuesday 14/04 and got a response but it still didn’t work, I’ve emailed back since numerous times with no response.

I also don’t think there is any point in them having a WhatsApp contact either as it is just an AI automated response so doesn’t resolve the issue.

It’s now Friday 17/04 and I still have no response or vpn service.

UPDATE: Problem is now fixed, so thankyou for sorting that out.

I would be happy to give a 5 star review if response times are resolved.