Zelesta UK レビュー 

Zelesta UK からの回答

2026年3月12日

Dear Jill Richmond,

Thank you for your wonderful feedback! We're proud of the quality of our quilts and pillowcases, crafted from 100% percale cotton with EcoCloud filling for that luxurious hotel feel right at home. Everyone deserves great sleep!

If you have any questions or need tips, we're always here via WhatsApp on our website.

Best regards,
Team Zelesta

Zelesta UK からの回答

2026年1月12日

Dear Caroline Brown,

Thank you for taking the time to share your thoughts – it's great to hear that you're pleased with the overall quality of the quilt, which is something we take great pride in. We're sorry to learn that the sizing didn't quite align with your expectations, especially for your king-size bed.

Your feedback helps us continue improving, and we truly appreciate your honesty. We're committed to making every experience even better moving forward.

Met vriendelijke groet,
Team Zelesta

Zelesta UK からの回答

2026年1月11日

Dear Jackie Hanrahan,

Thank you for your lovely review and for choosing Zelesta again! We're thrilled to hear that our Abstract design adds a simple, seamless touch to your space, making your routine easier and your bed look effortlessly tidy.

If you ever have any questions or need further assistance, we're here to help via Whatsapp on our website.

Kind regards,
Team Zelesta

Zelesta UK からの回答

2026年1月1日

Katarzyna Miazga,

Thank you for your fantastic review – it's wonderful to hear how much you're enjoying the lightweight and cozy feel of our covers! We're delighted that they've brought such joy to your nights, as creating comfortable sleep experiences is at the heart of what we do at Zelesta.

If you ever have any questions or need assistance, we're here to help via our website chat.

Met vriendelijke groet,
Team Zelesta

Zelesta UK からの回答

2025年12月12日

Dear Georgie Jobling,

What a wonderful review – we're absolutely thrilled to hear how much your teenage boys are enjoying their new duvets! It's fantastic to know that the quality and variety of colors and patterns made the experience so positive, along with the prompt delivery and thoughtful packaging.

We truly appreciate your kind words and look forward to welcoming you back for future orders. If you ever need assistance or have questions, feel free to reach out via Whatsapp on our website.

With warm regards,
Team Zelesta

Zelesta UK からの回答

2025年12月5日

Dear Wilhelmina McCulloch,

Thank you so much for your wonderful review—it truly brightens our day! It's fantastic to hear how our bedding has made things simpler and more comfortable, especially during the colder months, allowing for easier routines and a satisfying night's rest.

At Zelesta, we're dedicated to enhancing everyday comfort, and knowing we've helped with that means the world to us. If you ever have any questions or need recommendations, feel free to reach out via WhatsApp on our website.

Met vriendelijke groet,
Team Zelesta

Zelesta UK からの回答

2025年12月3日

Darryl Ellis,

Thank you for your fantastic review! We're delighted to hear that you're enjoying the superior comfort and warmth of our duvet. At Zelesta, we take pride in crafting products that deliver just the right balance of lightness and coziness for a truly restful sleep.

If you have any questions or need assistance in the future, we're here to help via WhatsApp on our website.

Kind regards,
Team Zelesta

Zelesta UK からの回答

2025年11月30日

Dear Rachel Simon,

Thank you for your wonderful review – we're delighted to hear that you're enjoying the cozy comfort our product brings! At Zelesta, creating moments of warmth and relaxation is at the heart of what we do, and it's incredibly rewarding to know we've hit the mark for you.

If you ever have any questions or need assistance in the future, we're here to help via our website.

With kind regards,
Team Zelesta

Zelesta UK からの回答

2025年11月28日

Dear Marlene Richards,

Thank you so much for your wonderful 5-star review! We're delighted to hear that you're enjoying the warmth and comfort of your new coverless duvet, and that it's making bed changes so much simpler. It's feedback like yours that inspires us to keep delivering products designed for effortless, restful nights.

If you ever have any questions or need assistance, feel free to reach out via WhatsApp on our website.

Kind regards,
Team Zelesta

Zelesta UK からの回答

2025年11月27日

Dear David Randall,

Thank you for your fantastic review and for sharing your positive experience with our duvet—it's always rewarding to hear how it's making a real difference in everyday comfort.

We're delighted that you're finding it so user-friendly and a step up from your previous setup, allowing for more effortless routines and extra time in your day.

At Zelesta, we're passionate about creating products that simplify life while delivering great quality, and your feedback inspires us to keep improving.

Best regards,
Team Zelesta

Zelesta UK からの回答

2025年11月26日

Dear Denise W,

Thank you for taking the time to share your feedback with us. We're pleased to hear that there are positive aspects to your experience, but we understand that the warmth of our 10.5 TOG duvet fell short of what you were hoping for.

We're always working to improve, and we truly appreciate your honest thoughts—it helps us get even better. We hope that next time, we can deliver a product that earns a full 5-star rating from you.

Kind regards,
Team Zelesta

Zelesta UK からの回答

2025年11月23日

Dear Carole Kent,

Thank you for your positive review and for sharing your thoughts—it's great to hear that you're so pleased with the product's versatility and overall excellence. We truly appreciate your feedback, and while we're sorry about the initial oversight regarding the back order, we're delighted that the wait was worthwhile and that we could offer you a refund option.

If you have any questions in the future, feel free to reach out via our live chat on the website.

With kind regards,
Team Zelesta

Zelesta UK からの回答

2025年11月21日

Dear Goldandgreen,

Thank you for sharing your feedback with us. We're truly sorry to hear about the delay with your order, as we understand how frustrating that can be. Our team is here to help resolve this as quickly as possible.

To assist you further, please send us your order number and phone number via email to review@zelesta.nl, and we'll look into it right away.

Met vriendelijke groet,
Team Zelesta

Zelesta UK からの回答

2025年11月21日

Dear Irene Hatfield,

Thank you so much for your wonderful 5-star review—it truly brightens our day! We're delighted to hear that you're enjoying the comfort and warmth of our duvet, and that the quick delivery added to your positive experience.

At Zelesta, creating products that enhance your sleep is our passion, and feedback like yours inspires us to keep going. If you have any questions or need recommendations for future purchases, feel free to reach out via our live chat on the website.

Kind regards,
Team Zelesta

Zelesta UK からの回答

2025年11月20日

Dear Gail,

Thank you for your fantastic 5-star review – it's wonderful to hear that our duvet has exceeded your expectations despite its initial slim appearance, providing the perfect warmth for a great night's sleep. We're especially delighted that you've chosen to purchase a second one, as that truly means we've hit the mark!

We do appreciate you mentioning the delivery hiccup, and we'll make sure to pass that feedback along to our logistics team to help improve our service.

If you ever have any questions or need assistance in the future, feel free to reach out via our live chat on the website.

Met vriendelijke groet,
Team Zelesta

Zelesta UK からの回答

2025年11月14日

Dear Josephine Iyamanbhor,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with our product fell short of your expectations, particularly regarding the material and return process. We understand how frustrating this must have been and want to make things right.

To help us resolve this as quickly as possible, could you please send your order number and phone number to review@zelesta.nl? Our team is here to assist and find a suitable solution for you.

Met vriendelijke groet,
Team Zelesta

Zelesta UK からの回答

2025年11月12日

Dear Mr Alexander Hill,

Thank you for your positive feedback – it's wonderful to hear that you're already impressed with the design and overall quality of our product, even before putting it to use in your new motorhome. We're thrilled that it meets your expectations right from the start.

Should you have any questions or need assistance as you get settled, our team is here to help via the live chat on our website.

Met vriendelijke groet,
Team Zelesta

Zelesta UK からの回答

2025年11月12日

Dear Ms Suzanne Winchester,

Thank you for taking the time to share your feedback with us. We're pleased to hear that you chose to keep the duvet despite its shortcomings, but we're truly sorry to learn that it didn't feel as comfortable as you'd hoped and that the returns process added to your frustration, especially without access to a printer.

We value your honesty, as it helps us identify areas for improvement to make things easier for our customers in the future. Rest assured, we're committed to refining our processes based on experiences like yours.

Kind regards,
Team Zelesta

Zelesta UK からの回答

2025年11月11日

Dear Linda Coey,

Thank you for your wonderful review – it's fantastic to hear how much you're enjoying the fresh design and comfortable feel of our quilt. We're delighted that it's brought a welcome change to your bedding routine and that you're already thinking of ordering more.

At Zelesta, feedback like yours inspires us to keep delivering products that make a real difference in everyday comfort. If you have any questions in the future, feel free to reach out via our live chat on the website.

Met warme groet,
Team Zelesta

Zelesta UK からの回答

2025年11月9日

Sonya Johnson,

What a wonderful review—it's always a joy to hear when one of our duvets brings such comfort and delight! We're thrilled that you're enjoying the overall feel and how it adds that perfect touch of warmth to your nights. At Zelesta, creating products that enhance your sleep is our passion, and feedback like yours truly inspires us.

If you ever have any questions or need recommendations for more options, feel free to reach out via our live chat on the website.

With kind regards,
Team Zelesta