Zencasino レビュー 15

TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. カジノ
  2. ゲーミング サービス プロバイダー
  3. オンライン カジノまたは胴元

当該企業による記述

All your favourite games at ZenCasino! Live dealers at Blackjack, Roulette and Poker tables, 3D games, more than 150 the most popular slot games.


連絡先

  • Sea Urchin street, San Pedro Town, Ambergris Caye, ベリーズ

  • zencasino.com

3.1

まあまあ

TrustScore 5段階評価の3

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Total scam of a casino

A note to future players in this casino, PLEASE BE AWARE. This casino can close your account with no reason and will keep it closed for months while totally ignoring your messages. It also sends emails about won prizes, but once you try to claim them nothing happens and support tells you that you are not eligible for any prize. Super sketchy casino, seems like a total scam to me. Keep your money safe and avoid playing here.

2026年6月10日
自発的なレビュー
5つ星のうち1の評価

WARNING

WARNING - BAITING PLAYERS ILLEGAL RAFFLES

I just got an email about getting 100EUR for a participating in an event that I've actually participated in. Later, I was told that the email was sent to me by error and the ticket got instantly closed, never getting my reward or any compensation. Stay away.

2026年6月11日
自発的なレビュー
5つ星のうち1の評価

Misleading casino promotion

I was sent an e-mail saying I had won €100. To claim it, I was instructed to make a deposit and leave a review to AskGamblers. This feels like a misleading promotion designed to get users to deposit money and getting free 5 star reviews.

2026年6月11日
自発的なレビュー
5つ星のうち5の評価

Excellent Experience with Fast Support, Quick Payouts & Reliable Service

Absolutely top-tier experience with ZenCasino. Easily one of the best platforms I’ve used. The support team is lightning fast, responsive, and genuinely helpful. Every interaction feels smooth and professional.

Approvals and payouts are handled quickly and without unnecessary delays, which is rare these days. Everything runs reliably and transparently, which builds a lot of trust.

What really stands out is how consistent and dependable the whole platform is — you know what to expect every time, and they deliver on it. Combined with a friendly and respectful approach from the team, it makes the experience even better.

Highly recommended for anyone looking for a reliable and well-run casino.

2026年4月2日
自発的なレビュー
5つ星のうち1の評価

I had the same problem as the last…

I had the same problem as the last review, my winnings were wiped out because they claimed I placed bets exceeding €3, which is absolutely untrue because I never bet that amount. When I asked them to tell me where they saw these bets, they told me to sort it out and check the 1,030 pages of bets on my profile. To say they're dishonest is an understatement. I want to point out that if they tell me they're sorry for what happened, like they did to other users, they can slap that false apology wherever they want. It's just meant to show other users of this site that they're being considerate. However, the reality when you contact the chat is quite different. Keep this in mind! There are other, more honest casinos where your balance isn't wiped out if you use your deposit bonus.

2026年3月4日
自発的なレビュー
5つ星のうち5の評価

Zen Casino has a clean and calm design

Zen Casino has a clean and calm design, everything is simple and easy to use. Games work well, the site feels smooth, and overall it’s a comfortable place to play without any stress.

2026年1月27日
自発的なレビュー
Zencasino ロゴ

Zencasino からの回答

Thank you for the great review!
We’re happy you’re enjoying our slots, gifts, and loyalty program. Your recommendation means a lot—see you again for more fun and wins! 🎉

5つ星のうち1の評価

Balance removed

While I was winning and deposited significant amount of money all my balance got removed. According to them due to terms and conditions being violated as I used deposit bonus. I was playing for a while and when I reached a large win all of my balance got removed and left with my initial deposit. I do not recommend this casino at all much better online casinos out there.

2026年1月2日
自発的なレビュー
Zencasino ロゴ

Zencasino からの回答

Dear Player,

Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how disappointing this situation may feel.

After reviewing the account, we would like to clarify that the winnings were voided in accordance with our Terms and Conditions. Placing bets above the permitted limit while a bonus is active is classified as bonus abuse.
The original deposited funds were returned to your game balance and you were able to withdraw it.
We always encourage players to carefully review bonus terms before playing, as they are in place to ensure fair and transparent gameplay for all users.

5つ星のうち5の評価

Amazing Casino

Amazing Casino , Great team with warm welcome and quick support 💪

Variety of slots with a huge collection .
Lovely gifts and loyalty program, I really recommend it to any player who is looking for safe and comfortable play .

2025年12月24日
自発的なレビュー
Zencasino ロゴ

Zencasino からの回答

Thank you so much for your amazing feedback! ❤️
We’re thrilled to hear you enjoyed our slot variety, loyalty program, and the warm support from our team. Your recommendation truly means a lot to us. Wishing you many more safe, fun, and rewarding moments with us! ✨

5つ星のうち1の評価

Big big scammer they asked your apple…

Big big scammer they asked your apple id to verify your payments account. Big big ❌ avoid this casino they will steal your information. Beware!! Such a greedy people

2025年12月24日
自発的なレビュー
Zencasino ロゴ

Zencasino からの回答

Dear Player,

According to AML policy and regulatory requirements, we are required to complete full KYC verification, including verification of the payment method. This requirement is clearly stated in our Terms and Conditions, which you accepted when registering a game account on our platform.

We apologize for any disappointment this may cause, but we are unable to waive or skip the KYC process.

Best wishes,
ZenCasino

5つ星のうち1の評価

I had already won €1,100 and suddenly…

I had already won €1,100 and suddenly the money was gone. The reason given was that I had placed too high a bet in the bonus. Normally you have a block in there so that you can't go any higher, but not on this site. Thanks for nothing.

2024年12月29日
自発的なレビュー
Zencasino ロゴ

Zencasino からの回答

We sincerely apologize for any inconvenience this situation may have caused and appreciate you taking the time to share your experience with us.
Please note that all bonus terms and conditions are clearly presented and available for review before activation. Our actions are fully in line with these Terms and Conditions, which are designed to ensure transparency and fairness for all players.
We would also like to reassure you that your deposited funds are always protected. In such cases, the deposited amount is returned to your real balance, while the bonus itself is automatically voided in accordance with the rules.
If you have any questions or would like further clarification, our support team will be happy to assist you.

5つ星のうち5の評価

Never had problem wih them

Never had problem wih them, fast customer support, fast withdraws, no problems with verification..

2024年7月27日
自発的なレビュー
Zencasino ロゴ

Zencasino からの回答

Thank you so much for sharing experience about ZenCasino!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報