Zero Carbon レビュー 33

Zero Carbon からの回答

7日前

Thanks very much for the 5⭐ review, Ray—really appreciate it. Glad we could get everything sorted quickly for you.

Zero Carbon からの回答

2026年3月24日

Hi Alasdair,

Thank you for taking the time to leave this — it’s genuinely appreciated.

Great to hear the system is already doing exactly what it was designed for, especially seeing that level of self-consumption during the day and exporting back to the grid. That’s where the real value comes through.

We’ll pass your comments on to the installation team as well — they’ll be pleased to hear it.

If you ever need anything or want to look at further optimisation down the line, just give us a shout.

Thanks again,

Gerry & the Zero Carbon team ⚡

Zero Carbon からの回答

2026年3月24日

Hi Brian,

Thank you for such a detailed review — it’s really appreciated.

Delighted to hear everything ran smoothly from initial discussions through to installation, and that each stage of the process was clear and on schedule. That consistency across scaffolding, roofing and electrical teams is something we work hard to maintain.

I’ll make sure your comments are passed on to the rest of the team as well — they’ll be pleased to hear it.

Thanks again for choosing Zero Carbon, Brian.

Gerry & the Zero Carbon team ⚡

Zero Carbon からの回答

2026年3月24日

Hi Anne,

Thank you so much for the kind words — it really means a lot.

We’re delighted to hear you felt looked after from start to finish, as that’s exactly the standard we aim to deliver on every installation. Communication and customer care are just as important to us as the system itself.

I’ll make sure your comments are passed on to the full team — especially Ian, Abbie, and the roofing team. They’ll really appreciate the recognition, particularly for going the extra mile to get everything completed properly.

Thanks again for your recommendation — it genuinely helps others feel confident in choosing us.

Gerry & the Zero Carbon team ⚡

Zero Carbon からの回答

2026年3月24日

Hi Lindsay,

Thank you for your review — we really appreciate the feedback.

We’re glad to hear everything was clear from the outset and that the installation team delivered a tidy and efficient job.

We also appreciate your patience with the IT glitches — while these can occasionally happen with third-party systems, it’s important to us that they’re followed up and resolved quickly, so it’s great to hear that came through in your experience.

If you need anything further or have any questions as you continue using the system, we’re always here to help.

Thanks again for choosing Zero Carbon,

Gerry & the Zero Carbon team ⚡

Zero Carbon からの回答

2025年11月10日

Hi Robert — thank you for the fantastic 5-star review! 🌟

We’re thrilled to hear you found our team helpful, polite, and easy to work with. Delivering a brilliant service from start to finish is what we aim for, so your feedback means a lot.

Thanks again for choosing Zero Carbon — we really appreciate your support!

— The Zero Carbon Team

Zero Carbon からの回答

2025年11月10日

Hi David — thank you for the 5-star review! 🌟

Delighted the installation was quick and trouble-free, and we appreciate you highlighting our aftercare. I’m glad the team traced and fixed the issue the same day, and it’s great to hear everything’s running smoothly two months on.

If anything crops up, we’re only a call away. Enjoy the savings and the sunshine!

— The Zero Carbon Team

Zero Carbon からの回答

2025年11月6日

Thank you so much, James, for your fantastic 5-star review and for placing your trust in Zero Carbon. We’re delighted to hear that your experience—from first contact through to installation and commissioning—was smooth, efficient, and exceeded expectations. It’s great to know that your new Duracell solar and battery system, along with the EV charger, are performing well. We take pride in delivering high-quality workmanship, reliable products, and transparent service at every stage. Your feedback means a lot to us and reinforces why we do what we do. Enjoy the benefits of your new system, and thanks again for choosing Zero Carbon!

Zero Carbon からの回答

2025年9月4日

Thank you so much, Stephen, for your fantastic 5-star review! 🌟 We’re delighted to hear that the installation of your solar panels, inverter, batteries, and the System Enhancement Technology device has already surpassed your expectations. Our team takes pride in delivering neat, efficient, and well-coordinated installations, so it’s great to know that you’re pleased with the service. We really appreciate your recommendation and look forward to continuing to support you on your journey to lower energy costs and a more sustainable home.

Zero Carbon からの回答

2025年9月4日

Thank you, Stephen, for sharing such a detailed and glowing review! 🌟 We’re thrilled to hear that you’re so pleased with both the installation process and the results. Installing 16 solar panels, inverter, 15kW of battery storage, and the System Enhancement Technology device in just one day was a great team effort, and we’re delighted it all went smoothly for you. It’s fantastic to know that you’re already seeing the benefits and that our after-sales support has met your expectations. We truly appreciate your recommendation and are proud to be your local renewable energy provider.

Zero Carbon からの回答

2025年8月27日

Hi David — thank you so much for the 5⭐ review!

Coming from a former Scottish Power engineer, your feedback really means a lot. I’m glad our team handled the technical questions clearly, and that when things got more detailed we were able to give you the in-depth answers you needed. It’s great to hear the installation went in exactly where you wanted and without any fuss.

While it’s early days on longevity, we’re always here if you want performance checks or have any questions down the line. Thanks again for choosing us and for the thoughtful, detailed review.

Zero Carbon からの回答

2025年8月22日

Thank you so much for your wonderful 5-star review, Heather! 🌟
We’re delighted to hear that you’re so pleased with your solar installation and the savings it’s already bringing. I’ll be sure to pass your kind words on to Gardner, Kevin, Gary, Ian, Brodie, Abi, Connor, and our office team — they’ll be thrilled to know their efforts made such a positive impression.

We really appreciate your recommendation and for trusting us with your installation. Enjoy the benefits of clean, renewable energy for many years to come!

Zero Carbon からの回答

2025年8月22日

Thank you for the fantastic 5-star review, Ian! 🌟
We’re so pleased we could demonstrate that solar was a great fit for your property after you’d been told otherwise. It’s brilliant to hear that even with the challenges of an older property, our team were able to get everything installed smoothly. We love that you’re enjoying the app and seeing the savings build up in real time!

Thanks again for choosing Zero Carbon — here’s to many years of clean, renewable energy.

Zero Carbon からの回答

2025年8月22日

Thank you for the brilliant 5-star review, Ken! 🌟
We’re delighted you had such a positive experience with our team, from the first conversations through to the installation. It’s great to hear that our local approach, competitive pricing, and neighbour referral scheme helped make the decision even easier.

We’re so pleased you’re happy with your new solar panels and the clean energy they’ll provide for years to come. Thanks again for choosing us!

Zero Carbon からの回答

2025年8月5日

Hi Mohammed,

Thank you so much for taking the time to leave us such a fantastic 5-star review!

We’re absolutely thrilled to hear that you’re happy with the entire experience – from the quality of the installation to the professionalism of our team, and the support you received from our office. It means a great deal to us that you felt well-informed throughout the process, and that everything was explained and tested thoroughly before we left. Our team always strives to deliver the highest standard of service, so your feedback truly validates their hard work and dedication.

A special thank you for highlighting both the installers and the office staff – we’re proud to have such a committed team who genuinely care about our customers and go the extra mile to ensure everything runs smoothly.

Your satisfaction is exactly what we aim for, and knowing you’re pleased with both the system and the service gives us great joy. We’re here for you if you ever need anything in the future, and we look forward to supporting you on your solar journey for many years to come.

Thanks again for your kind words and trust in us!

Zero Carbon からの回答

2025年7月30日

Hi Brian,
Thank you so much for your fantastic review! We're delighted to hear that your bespoke ground-mounted system has made such a positive impact. It’s great to know that you felt supported throughout the entire process—from design through to installation and beyond. We’re especially proud that our after-sales service has met your expectations, and it’s brilliant to hear your grid consumption has dropped significantly. If you ever have questions down the line, we’re only a call away!

Zero Carbon からの回答

2025年7月30日

Hi Gordon,
Thank you for your 5-star review! We're thrilled to hear you were pleased with the quote, installation, and our follow-up service. It was a pleasure working with you, and we're glad everything met your expectations. If you need anything in the future, don’t hesitate to reach out!

Zero Carbon からの回答

2025年7月10日

Thanks so much for the glowing review, Ronnie! 🌟 We're thrilled to hear that our approach—from transparency in the proposal to smooth communication and speedy installation—helped make your decision easier. Providing clear insights into performance, environmental impact and financial value is something we truly care about, so it's great to know it made a difference for you. Thanks again for putting your trust in us—we're always here if you need anything down the line!

Zero Carbon からの回答

2025年7月10日

Thanks for the kind words, Tony! 😊 We're thrilled to hear you had a smooth experience from start to finish. It was a pleasure working with you, and we're always here if you need anything down the line. Thanks again for choosing us!

Zero Carbon からの回答

2025年7月10日

Thanks so much for your review, Gordon! 👏 We're really glad to hear you had a great experience with us. It means a lot that you took the time to share your feedback—your support keeps us striving to be our best every step of the way. If there's ever anything you need, just give us a shout!