WOW! Absoloutely stunning quality! I ended up ordering the small version of the Zelda Hyrule Map! Ohhh my goodness! The detail 👏🏼 this was a beautiful gift for my husband! Thank you so much Ze Wood... もっと見る
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レビュアーのコメントを見てみましょう
A shipping issue occurred at my local post office, preventing me from collecting the package. When I informed ZeWood of this, they offered to send a new unit. I was able to get the postal service to c... もっと見る
Ordered the Zelda Hyrule map for a present and it's fantastic. The quality is superb and looks and feels very high end. Would highly recommend. Packaged well and arrived on time.
I am absolutely blown away with the quality of this item. My son is a huge Harry Potter fan and his graduating college next week. He will absolutely love the clock. The workmanship on it is extraordin... もっと見る
企業情報
当該企業による記述
Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.
連絡先
27 Old Gloucester Street, WC1N 3AX, London, 英国
- hello@zewood.co
- zewood.co
4.6
優良
232件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful map of the middle earth
Really beautiful map of the middle earth! It arrived carefully packaged.
2026年1月26日
ZeWood is Wonderful!
This was my first time purchasing a product from ZeWood, and it was handled just the way I would expect. They openly communicated with me when something came up, which I appreciated a lot. The product was perfect when I received it, too, so I am very happy about that!
2026年2月2日
Beautiful piece!
2026年2月2日
My item was fantastic
My item was fantastic. Shipp
Shipping took awhile, but that was because of having to clear customs.
2026年1月27日
…great customer service
After shipping complications they are extremely accommodating and resent my clock. I’m impressed with their customer service
2026年1月21日
Ordering and tracking felt easy
Ordering and tracking felt easy. The package arrived on time. The box was in great condition and nothing was broken.
2026年1月7日
Beautiful Hogwarts Clock
Beautifully made clock that keeps perfect time. Arrived quickly and packaged well for the long cross country trip.
2026年1月5日
Great product shipping can take a while
I origally left a poor review of this product as I was frustrated with issues with shipping due to customs. USA be ready for a little longer shipping due to terrifs and customs. I am updating this review as this really isn't ZeWoods fault. I received my clock and it is as amazing as their website shows. Couldn't be happier with ZeWoods product. I will purchase more items from them with the understanding that it may take a little while to get but is worth the wait. Thanks ZeWood looking forward to purchasing from you again.
2025年12月14日
Great product and great customer service
I’m so pleased with The Shire from Zeewood. It is a beautiful addition to my office/library.
2025年12月19日
The map is absolutely gorgeous
The map is absolutely gorgeous, the people responded very quickly to my questions, and I'm satisfied with how long it took to get here!
2025年12月19日
Amazing Product
Product arrived looking great! Ordered from the United States so the shipping alerts were not the most accurate but all I had to do was reach out to the seller for them to confirm how far along the order was in its shipping journey.
2025年12月21日
Great quality work
Great quality work. The shipping was very slow and didn't provide frequent updates. Otherwise no issues.
2025年12月18日
Clock was beautiful and team is awesome!
The Avatar clock was beautiful and came quickly with great tracking. The ZeWood team was also super helpful when I had some difficulty with the shipping website. Overall, a great product and great customer service!
2025年12月13日
Awful customer service
Product was great but customer service was awful. Paid for 5-7 business day shipping and it took 20 business days. I attempted to email company to figure out what was going on and received no response. Was supposed to be a Christmas present but arrived a full week late.
2025年12月30日
ZeWood からの回答
Hi! We’re sorry to hear about your experience and sincerely apologize for the frustration and disappointment this delay caused.
We’d like to provide some clarification. The last date when we could guarantee delivery before Christmas was December 10, and this information was communicated on our website during the holiday season. Additionally, all of our products are made to order, with a production time of 5-9 business days. During the holiday period, this timeline is typically closer to the upper end due to a significantly increased order volume.
That said, we fully understand how disappointing it is when a gift arrives later than expected, and we apologize for the inconvenience.
Regarding communication, we have carefully checked our inbox and could not locate any emails from you. We have now reached out to you directly via email to clarify this situation so we can properly address your concerns. Please note that our customer support team operates daily, and we actively respond to emails, including those on Christmas and weekends.
Thank you for your feedback - it helps us improve, and we appreciate your patience.
Never received order
I ordered a clock from Zewood over a month ago and have yet to receive it. I’ve had to reach out for updates on the package at least 7 times. I’m being told it’s “stuck in German customs and we don’t know why but we’ll get back to you” and I never receive updates. I always have to reach out. I’ve waited long enough and am requesting a refund. This is ridiculous.
2025年12月14日
ZeWood からの回答
Hello! We are sorry for this experience and completely understand your frustration.
Unfortunately, an entire batch of international shipments was delayed at a transit hub in Germany due to circumstances beyond our control. This situation required the involvement of the postal service’s top management, as well as diplomatic representatives from our country, to help resolve the issue.
We sincerely regret that this process took so much time. Throughout this period, we did everything possible on our side, stayed in constant contact with the postal service, and responded to all incoming messages as promptly as we could.
We have now contacted you by email to confirm that the package successfully left Germany yesterday and is already in the United States. All further updates can be followed via the tracking number provided.
Once again, we deeply apologize for the delay and the inconvenience this situation caused. We appreciate your patience and understanding.
The WEASLEY FAMILY™ 3D WOOD CLOCK
The WEASLEY FAMILY 3D WOOD CLOCK is amazing. It is made with quality materials, and it arrived lovingly packed in a nice box. I would definitely recommend Zewood to friends when they want a thoughtful and unique gift. I would purchase products from Zewood again and again.
2025年12月17日
This is the most beautiful gift I’ve…
This is the most beautiful gift I’ve ever gotten for someone. It was a Christmas fit for my fiancé, we always talked about getting a wooden fantasy map. And I’m so happy I picked this company! Will never pick another, and will definitely be buying from them again.
2025年12月13日
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