I have purchased several items from Zincello over the past couple of years for myself, family and friends and have never been disappointed with the quality, design and value. The service is always fr... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have bought jewelry from Zincello twice in the last 5 months and I’m very pleased with both the quality and their extremely friendly customer support. I live outside the UK and my first purchas... もっと見る
Originally ordered a 5mm Cuban bracelet that was just a bit small for my liking , the return process was easy and communication from the team was great. I since purchased a 7.7mm Cuban bracelet that w... もっと見る
Extremely good quality product I purchased a silver chain from Zincello over a year ago now and have never taken it off since. I wear it everyday even when exercising and swimming. I have had no... もっと見る
企業情報
当該企業による記述
Premium Solid 925 Sterling Silver Jewellery and Luxury Apparel
連絡先
Zincello, 3 Oswin Road, LE3 1HR, Leicester, 英国
- sales@zincello.com
- zincello.com
4.6
優良
37件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very pleased
Quick delivery, great product at a very respectable price. Definitely recommended
2026年3月10日
自発的なレビュー
I bought a chain and bracelet for a…
I bought a chain and bracelet for a birthday gift and the bracelet has already started to tarnish after it has been worn for less than 24hrs all the company said was it can be cleaned or sent back for a new one but no offer to give refund
2026年3月29日
自発的なレビュー
Zincello からの回答
Hi Alexander,
Thank you for the review.
As our items are 100% solid sterling silver, this means that they can tarnish when exposed to chemicals such as perfumes, lotions, oils in some people’s skin, chlorine etc.
Even though this is normal for sterling silver and can be cleaned, we have offered for you to send the item back to us and us send you a new one out or for a refund on that item.
Hopefully we can get this resolved for you as customer satisfaction is very important to us and we appreciate you purchasing from us.
Thanks,
Zincello
Great product and service.
Great product and service.
Order was despatched as promised and the jewellery was excellent. Great quality and was just as expected. Thanks
2026年2月12日
自発的なレビュー
Excellent Quality
I ordered a hoodie and a chain from here and both were of excellent quality.
Will be buying from here again in the future and would recommend to others!
2026年3月19日
自発的なレビュー
Zincello products are amazing quality
Zincello products are amazing quality, great customer service and delivery! Would recommend for anyone looking for new jewellery!!
2026年3月18日
自発的なレビュー
Lovely jewellery
Lovely jewellery, high quality and fast delivery. I will buy from here again and highly recommend.
2026年2月21日
自発的なレビュー
Good quality silver jewellery
I bought 2 bracelets and a chain from Zincello as a payday treat. I was a bit apprehensive at what the quality would be like as I had never heard of the brand and had found them through instagram which looked really good. My parcel was arrived quickly and the items are just as advertised and the quality is great. I even wear the jewellery to the gym and in the pool and they have not discoloured. I wanted to give a shoutout to the customer service team who were really helpful when I emailed to double check some sizing questions.
Would highly recommend this brand!
2026年3月4日
自発的なレビュー
Ordered a matching cuban chain and…
Ordered a matching cuban chain and bracelet. Arrived quickly and look great.
2026年3月14日
自発的なレビュー
I ordered a chain as a gift
I ordered a chain as a gift, 10 days ahead of a birthday. The first parcel got lost. Guess that can happen. I asked them to resend it and only received a confirmation 2 weeks after. Now we are a solid month past the birthday and it still hasn’t arrived. Perhaps the friend can wear it at his own funeral.
2026年3月17日
自発的なレビュー
Zincello からの回答
Hi,
Thank you for your review.
We are very sorry about the courier losing the first parcel. Unfortunately this is completely out of our hands but we understand this can be frustrating.
Once the courier confirmed to us that the parcel was lost, we did everything we could to make it right and had a new one sent out to you the next day and sent over the tracking.
We’re very sorry about the delay and inconvenience of the first parcel being lost and hopefully this is all now sorted for you.
Thanks,
Zincello
Poor returns policy but fortunately a lovely item
The sterling silver necklace I bought is beautiful. Despatch time was a couple of days, I paid for 24 hour delivery and so after despatch it came the next day. My only complaint is that after I bought the necklace, I checked the returns policy and it clearly states any item that is in the sale cannot be refunded, only exchanged or you can be given store credit. This would be okay however EVERY item on the website is in the 'sale'. Little bit concerning but fortunately I was very pleased with the item. Worth bearing in mind though.
2024年6月26日
自発的なレビュー
Top customer service and a really good product
The whole buying experience was really good. Great communication from Theo. Shipped and arrived the following day.
I ordered a chain but decided on a different size after I tried it on. I sent it back in the post to them on Thursday morning and got a new chain arrived at the weekend, top notch!
2024年4月7日
自発的なレビュー
Amazing service
Delivery arrived with opened envelope and no item. Reported at 1pm, and received a amazing service from Theo who promptly went to their local Post Office at 4pm same day and delivered to me a new silver chain within two days. Really great service. And the silver chain is exactly what I expected.
2023年9月22日
自発的なレビュー
Amazing quality
Amazing quality, quick delivery and great customer service! Will definitely be recommending zincello to anyone to wants to buy proper silver jewellery
2023年8月22日
自発的なレビュー
The quality is superb
The quality is superb, I love it to bits! Definitely will be using Zincello in the future for presents and myself! Really speedy on delivery time also! 10 out of 10 would recommend
2023年4月30日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。