Zown レビュー 47

ZOWN made it easy to purchase my first home. Special thanks to Vinny, Kirthana and their partners, you guys rock!!

Great service! No rushing at any point.
Multiple check-ins throughout the process helped to built trust and make us move forward.
Awesome job Team Zown!

All the staff at Zown were excellent to deal with and made purchasing our first home an easy process. The down payment assistance was a great bonus as well.

I had a great exercise with Zown. Best part is cash back which helps to manage closing costs. Additional cash back if you go with their suggested mortgage company. They also help with lawyer referral for closing. If you are not in GTA, the realtor who helps with viewing is differ than your main realtor. If you have basic knowledge about things to look for while booking you should be fine. Better to talk with main realtor for guidance as the viewing realtor may not help beyond viewing. Overall best part is the cash back which they provide on time

Our experience with Zown Realty has been amazing! From the start, Rohail made everything super smooth — arranging showings on short notice, really understanding what we were looking for, and offering great suggestions along the way. Communication has been quick, clear, and friendly throughout.

When we ran into a small issue with the listing agent, Rohail jumped in right away and went above and beyond to help us through it. Their partner mortgage broker and lawyer have also been fantastic to work with.

Everything has been seamless , and the cash-back offer toward closing costs is an awesome bonus! The only thing I would like them to do is be a bit more transparent about the cash back policy, so the information is clear to the buyer.

Overall, I would recommend Zown to anyone who is looking to buy a home in Canada! In addition to the cashback, their operation is legit and they make the buying process very easy for the buyers. 🙌

Zown were truly great! They were able to accommodate all my requests of last minute viewings, guided me, and also helped with mortgage specialist, lawyers etc. Their support helped me get a first time home.

Initially I was hesitant but sales team gave satisfactory answers of my all questions, Thanks to Vinura for that. My realtor Ammar was great negotiator, he helped to bring the price down significantly. Best part was a cash back amount, which I received on time and it helped me to manage closing cost. I definitely recommend Zown to others.

We were looking to purchase a home and did it through Zown. The process was very efficient and easy to follow. We would highly recommend anyone looking to purchase a property to consider doing it through Zown!

Got a great experience with my agent from zown

It's been an amazing experience with Zown during the home buying process. We were buying our first home together and Ibrahim, our realtor, was more than supportive as we went thru this milestone together. Truly recommend!

We purchased our home through Zown, and it was a fantastic experience. I first heard about them on social media and connected with one of their senior team members. Working with Zown gave us access to their entire team, all of whom were approachable and transparent. Ibrahim, our realtor, was highly professional and knowledgeable. I highly recommend Zown to everyone!

The Zown Team was nothing but wonderful when my fiancée and I started our home search. They were patient, friendly and knowledgeable. Our home buying journey was going on for about 8 months and they stood by the whole time, informing us of market changes. We hired the right team to purchase our dream home!

The ability to buy our house with Zown was an amazing experience. We are so happy and recommend Zown to all our friends and family!

We bought our house a year ago with Zown and have ZERO regrets. Start to finish it was so easy and everything was explained so we felt very comfortable during the entire process. If you’re unsure about Zown, don’t be! You won’t regret it.

My husband and I bought recently through Zown and it was a really pleasant experience. The entire team were very supportive, prompt and on their game throughout. They provided us with information needed to make decisions and helped ensure we had smooth and positive experience as first time buyers.

We recently worked with the team at Zown as first time buyers and the experience was a very positive one.
Ishtiaq, Ethan, Amna and the rest of the team helped us navigate the property search process with useful insights and suggestions, making the house hunting experience seamless and largely stress-free.

From the initial conversations to the final aspects of the process and closing, the team was very knowledgeable, responsive, and proactive in addressing our questions and concerns, demonstrating excellent customer service throughout. Their full suite of services (mortgage brokers, agents, lawyers, etc) really made life easy for us through the process.

I highly recommend Zown to anyone looking to buy.

Getting cashback on purchase of property is amazing. The team is very good and available for any hurdles along the way.

Really disappointing experience with Rohail and Zown.

Started off strong, but quickly turned into constant follow-ups from our side. We had to chase responses, repeat requests, and still didn’t get what we asked for days! the worst part was showings.

DO NOT go with them just for the 10–15K cashback. There are plenty of realtors who offer cashback AND actually provide full service—or negotiate well enough to save you way more than that.

Also, their setup is confusing. You don’t deal with one consistent agent—random people show up for showings saying they’re “helping out” or are friends of the account manager. When asked basic questions, they literally say “Rohail will guide you, I’m not sure. about this area” It was honestly both hilarious and pathetic at the same time.

Overall, felt like we were doing everything ourselves. Wouldn’t recommend.

Worst company ever.
Zown is hands down one of the WORST Realtor company anyone could work with. People only praise them because of their CASH ADVANCE offer (EMPHASIS ON ADVANCE) that they have. It's a deal with the devil. "Sign with us and get screwed by doing most of the work yourself. Be on the lookout yourself. Advocate for your own best interests. Fight to get your own down-payment in case a housing offer falls through"...

Ryan advised us once to place an offer on a house, 25k over asking price. Even an agent that works for Zown told us that was ludicrous and down right unethical.

Zown does not care about the best interest of their clients. They want to fill their pocket as much as possible.

They screwed us over numerous times. Failed to send us house posts and had us missed out on the offer.

They are unprofessional. Avoid

We were looking to save money during our home-buying journey and came across Zown, which had many great reviews on Reddit. Our initial call with the owner was very promising. I was genuinely excited to onboard. We had been working with another realtor previously, but the cashback and down payment assistance Zown advertised made it appealing enough to make the switch. I was also impressed by the features and reporting tools they claimed to offer.

Unfortunately, our experience with the assigned realtor quickly fell short. After a brief 5-minute introductory call, communication became extremely one-sided. We frequently had to follow up ourselves, and several scheduled calls were either missed or delayed without any warning or explanation. After the first no-show, we even asked if the agent would prefer to choose times that worked for him, but his consistent response was, “You let me know what works for you.”

Between February and June (when we ultimately found our home), our agent sent us listings maybe a handful of times — and only after persistent nudging on our end. Midway through the process, I voiced our dissatisfaction directly. While there was a short-term improvement in responsiveness, it quickly reverted back to the same cycle of delays and follow-ups. It left us wondering whether the money we were saving was really worth the lack of support and guidance.

Another major frustration was the lack of transparency around the cashback and down payment assistance. We were initially told these funds would help with our down payment, only to be informed days before closing that they would be issued after closing, and only because we didn’t use Zown’s recommended lawyer or mortgage broker. This crucial detail was never communicated upfront. After letting Zown know we needed the funds to close, we were given the rebate before closing, but it created unnecessary stress at an already stressful time.

Zown also advertises a 1.5% cashback if you use their mortgage partner. It turns out this is only 0.5% of the mortgage amount, not the home price. Again, that was never made clear until we received a quote and realized the discrepancy. We ended up using our own mortgage provider for a better rate and opted out of using Zown’s lawyer. Frankly, we were worried the subpar service would carry through to closing, when reliability is crucial.

That said, there were a few bright spots. The showing experience was excellent. Bobby, our viewing agent, was fantastic — organized, knowledgeable, and always made our tours efficient and pressure-free. Easily a 10/10 experience with him.

We also appreciated the extra $2,000 rebate Zown offered on top of the 1% cashback during the offer process, a nice gesture.

Final Thoughts:
Zown is a great concept, but our experience suggests the execution doesn’t always match the promise. The savings were real, but came at the cost of consistent, quality service. Perhaps things would have gone differently with a different assigned agent. In hindsight, we could have talked our original agent about cashback prior to switching to Zown. We likely would have stayed with them, their support was far more consistent throughout.

Also worth noting, no one from Zown reached out on closing day. Not even our agent. While not entirely surprising at that point, it still felt like a missed opportunity to provide even basic follow-through.

Grateful for the cashback and our experience with our showing agent, Bobby! We still refer Zown to our friends who are willing to do all the work in terms of spending time daily to find the homes and comparisons of the areas of interest. The cashback does help.