This is the second review, original was in December. Issue during Christmas. Issues have been completely taken care of & would love to Thank Zumbamboo for resolving quickly & efficiently. My g... もっと見る
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My daughter has sensory processing issues and usually screams the moment a 'scratchy' fabric touches her skin. Getting her dressed was a daily battle until we found Zumbamboo. She calls these her 'clo... もっと見る
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I'm usually the one complaining about how much my wife spends on baby clothes, but after feeling these Zumbamboo sweatshirts, I've officially stopped. I actually found myself checking if they make the... もっと見る
企業が回答しました
Very happy with the product, just know that shipping times can be at least 1-2 months out. Otherwise, cut designs and the grandchildren love the softness. Definitely worth the money.
企業が回答しました
企業情報
当該企業による記述
Zumbamboo has established the pinnacle of excellence in children's textiles, leveraging state-of-the-art advancements in textile manufacturing. Our standout designs are both elegant and remarkably comfortable, providing unmatched functionality.
連絡先
30 N Gould St Ste R, 82801, Sheridan, 米国
- +1 (469) 368 7515
- support@zumbamboo.com
- zumbamboo.com
4.2
ほぼ満足
149件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They don’t approve returns
They don’t approve returns. Their return policy is a scam. And it takes weeks for the items to arrive.
2026年2月28日
I had a great experience with…
I had a great experience with Zumbamboo. I ordered an item but did not realize that each item was made to order so it takes longer. The baby sleeper was for a holiday and arrived after the holiday. At first they said I could not return it but then mentioned I could exchange it. I was very happy with that response but then they said do not send back the item that had arrived late. I will definitely order more from Zumbamboo, I will just give a little more lead time.
2026年4月17日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your kind review! We're really glad we could assist you and appreciate your understanding about our made-to-order process. It means a lot to us that you’re happy with your experience. We look forward to serving you again soon!
Zumbamboo からの回答
Thank you so much! We’re so happy you love the softness and the patterns. It truly means a lot to us—so glad it was worth the wait! We look forward to serving you again soon!
Great communication
Great communication. I was notified through each process. Quality is amazing!
2026年4月16日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your kind words! We’re thrilled to hear that you were satisfied with our communication throughout the process and that you’re pleased with the quality of your items.
Your feedback means a lot to us, and we are committed to continuing to provide the best service and products. If you need anything else or have further questions in the future, don’t hesitate to reach out. We’d be happy to assist you.
Thanks again for choosing us, and we look forward to serving you again!
The pajamas are very soft and colorful
The pajamas are very soft and colorful. The waist is smaller than the ones that we have in another brand, so they are sending us a pair in a larger size at no extra charge. Very good customer service.
2026年4月15日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your kind words and thoughtful feedback!
We’re really happy to hear you like the pajamas, and we’re glad we could help with the size exchange for you. Your satisfaction means a lot to us.
If you need anything else in the future, we’re always here to help
I received my order of seven pair of…pajamas and the quality is outstanding definitely worth the price and the love that they are personalized
I received my order of seven pair of baby pajamas and the quality was absolutely magnificent they will be great for the summer weather so much more comfortable than a onesie. Because I ordered so many a name was forgotten and they duplicated a name so I contacted customer service and they responded very quickly and they worked through a solution with me trying to figure out what went wrong in the end they are going to send a new pair with the missing name. So if you are debating on buying from this company let me reassure you the quality is great and the customer service is awesome so you feel at ease getting your little ones their new favorite pajamas.
2026年4月15日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your wonderful and detailed feedback!
We’re truly happy to hear that you’re pleased with the quality and comfort of the pajamas, especially for the summer season. We also appreciate your understanding regarding the naming issue, and we’re glad we were able to resolve it together by arranging the replacement with the correct name.
Your kind words mean a lot to our team, and we’re always here if you need any further support in the future.
Thank you again for trusting us with your order
Dog face pjs
Love how cute the pjs with our dogs face is! Our kids loved them so much! Material is very soft too!
2026年4月14日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your lovely feedback!
We’re really happy to hear that you and your kids loved the pajamas, especially with your dog’s face on them 😊 It’s great to know you also enjoyed the softness of the material.
Your kind words truly mean a lot to us. If you ever need anything else, we’re always here to help!
soft and cute
Very happy with the product, just know that shipping times can be at least 1-2 months out. Otherwise, cut designs and the grandchildren love the softness. Definitely worth the money.
2026年4月14日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your feedback
We’re really glad to hear you’re happy with the product and that your grandchildren love it 😊 We also truly appreciate your note regarding shipping times.
We just want to kindly share that we are currently working on improving our shipping service to make delivery faster and more reliable in the near future.
Thank you again for your support and understanding, it means a lot to us!
From heistant buyerr to loyal customeer
After a nightmare experience with another boutique brand that ghosted me on a return, I was wary about shopping online again. But the team at Zumbamboo has restored my faith! I had a small question about the sizing of their sweatshirts, and they replied within minutes with a personal, helpful response. The shipping was fast, and the quality of the long sleeves is incredible. They are the gold standard of how an online business should be run.
2026年4月10日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your kind word! It truly means a lot to us, especially knowing your previous experience. We’re so happy we could restore your trust and provide the support you deserve. Your support encourages us to keep doing better every day!
A 10/10 for quality, comfort, and sleep
My daughter has sensory processing issues and usually screams the moment a 'scratchy' fabric touches her skin. Getting her dressed was a daily battle until we found Zumbamboo. She calls these her 'cloud clothes' No tags, no rough seams, just pure softness. It sounds dramatic, but this brand has literally changed our morning routine and made our lives so much calmer. Thank you for making clothes that actually feel good for kids like her.
2026年4月10日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for sharing this with us 💛 This truly means more than words can express. Knowing that our products can make your daughter feel comfortable and help make your mornings calmer is exactly why we do what we do. We’re so happy she loves her ‘cloud clothes’
Zumbamboo からの回答
Thank you!!! 💖 We’re so glad you love it, we always aim for the softest and most comfortable fabrics for little ones! We sincerely appreciate your trust in our products and look forward to creating more pieces for you in the future.
Great quality and pretty
Great quality. Soft and comfortable but sturdy. Very pretty vibration colors. Fits to size perfectly. LOVE the personalization
2026年4月9日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your kind words! We’re really happy to hear that you love the pajamas. Can’t wait to serve you again
Perfect PJs
I love the pajamas, the quality and the fun designs. The customer service has been wonderful. The kids I gifted them to absolutely love them and can’t wait for me to get them another pair.
2026年3月31日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your kind and thoughtful review!
We’re absolutely delighted to hear that you love the quality and fun designs of our pajamas. It means the world to us that the kids enjoyed them and are excited for their next pair that truly makes our day!
We’re also very happy to know that you had a great experience with our customer service. Creating comfortable, high quality pieces and making our customers happy is what we strive for every day.
We can’t wait to help you pick out the next set they’ll love even more!
The perfect gift
Zumbamboo has become my go-to recommendation for baby gifts. Whenever a friends is expecting, I immediately send them a couple of short zippies. The quality is so much higher than what you find in department stores, and every mom I've gifted these to has ended up becoming a repeat customer herself! It's the one gift I know will actually get used and loved.
2026年4月8日
自発的なレビュー
Zumbamboo からの回答
Thank you so much! We’re honored to be your go-to for baby gifts
It means everything to us that moms love our zippies and keep coming back. We truly appreciate your support and for sharing Zumbamboo with others!
I absolutely loved the personalized…
I absolutely loved the personalized holiday outfit for my granddaughter . They were very responsive to my questions.
2026年4月1日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your kind words! We’re absolutely delighted to hear that you loved the personalized holiday outfit for your granddaughter. It means so much to us that our efforts to create high-quality, handmade items are appreciated.
We hope your granddaughter enjoys her outfit and that it brings extra smiles during the holiday season. We look forward to serving you again and helping you find more special pieces for your family!
Zumbamboo からの回答
Thank you so much. We’re happy you love our soft baby clothes and our service 💕 Hope to serve you again soon!
I am changing my 1 star review to a 5+…
I am changing my 1 star review to a 5+ star.. here is why/
I ordered pajamas for my grandson early in November 2025. They did not show up until after Christmas. I could not get an answer to where my item was or how to return due to sizing. March 2026, the company reached out to me and asked me what they could do to make my review better and for them to do better service. They offered free pajamas and free shipping. I placed my order and they did not charge me. I received my pajamas within six days and they are exactly as I wanted.
If you just reach out to this company with an issue, I feel they will make it right. Thank you Zumbamboo for staying true to your word.
2026年4月8日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for giving us another chance 💗 We truly apologize for your earlier experience and really appreciate your patience and understanding. It means a lot that you updated your review. We’re so happy everything arrived just as you wanted this time! We’ll keep working hard to provide better service for you and all our customers.
I ordered my girls the Passover pajamas…
I ordered my girls the Passover pajamas that say Afikoman Squad on them with their names. It was sooooo cute!!! Great quality. They have been wearing it all Passover. I got them both one size up so they can also enjoy them next year. Now I am going to order for my baby for next year and my hubby and I.
2026年4月3日
自発的なレビュー
Zumbamboo からの回答
It means a lot to know they’ve been wearing them all throughout Passover and that you’re happy with the quality and fit. Sizing up is such a great idea too! 💛
We’re beyond excited that you’re planning to order more for your baby and even for you and your husband, matching family sets are the best! Thank you for trusting us to be part of your holiday traditions ✨
AMAZING Product!!
I ordered one of the zippered pajamas for a baby shower. I got one that was personalized. I was amazed at how incredibly soft it was. The colors were vibrant! The shower was in November, so as a Christmas gift I ordered a second one. Again, personalized for the child with the family pets photo. What a hit it was! Again, so soft and great colors. The material is stretchy, so the baby will be able to wear it for several months. I was SUPER pleased!!! So I have just ordered another one in the next size up for when she gets a little bigger.
2025年11月7日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that you were impressed with the softness, vibrant colors, and overall quality of the pajamas. It truly means a lot to know they were chosen for such special occasions like a baby shower and a Christmas gift.
We especially love hearing about the personalized design with the family pets that sounds so meaningful and unique! We’re also glad the stretchy material will allow for longer wear as the baby grows.
Your continued support and repeat orders mean so much to us. We sincerely appreciate your trust in our products and look forward to creating more pieces for you in the future.
Soft enough to change my mind
I'm usually the one complaining about how much my wife spends on baby clothes, but after feeling these Zumbamboo sweatshirts, I've officially stopped. I actually found myself checking if they make them in my size because they are softer than my most expensive hoodie. Also, the short zippy is the only thing I can actually manage to put on a squirming baby at 3 AM without losing my mind. Dad-approved, 100%.
2026年4月7日
自発的なレビュー
Zumbamboo からの回答
Thank you so much for your fun and enthusiastic review!
We truly appreciate your support and look forward to serving you and your family many more times. To show our gratitude, we’d love to offer you a special discount code for your next order. Please contact us anytime at support@zumbamboo.com to receive it.
We hope your family continues to enjoy our soft, comfortable, and parent-friendly products, and we can’t wait to provide more cozy and practical pieces for your little ones in the future!
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