Mr Jackson
I ordered an item with yourselves I've noticed that the money has been taken out of my account but I have not received the item. it's been several days past the time you said it would arrive is it normal custom and practice to do this. What a scam my advice to anyone who is thinking of buying off wowcher don't buy.
Wowcher からの回答
Good afternoon Kevin jackson,
I am sorry to hear that your order has not arrived. Please be aware that TrustPilot is a review site and not a contact point for chasing your orders.
I cannot locate that you have contacted Wowcher regarding this matter. So that we can assist you, please get in touch with customer service using any of the methods found here: http://www.wowcher.co.uk/contact.html and a member of the customer service team will be more than happy to help.
Kind Regards, Erica