Wowcher のレビュー


5つ星のうち1の評価

Don't buy from wowcher

I orderd 2 items from wowcher one of them turned up with only one item in the package but they charged me for two they said that I can have a voucher to replace the other item but I want the item I paid for well you have no chance because your dealing with a computer and they say you're query will be dealt within 72 hours what a load of bull. My other item they recon it's with a 3rd party on it's way to yodel that was weeks ago it must be sent by a tortoise. This company I think are conning people out of there money at a time like this its disgusting shame on you

2020年5月13日
自発的なレビュー

Wowcher からの回答

Thank you for leaving your review on Trustpilot.

Please be aware that TrustPilot is a review site and not a contact point for chasing your orders.
If your review is regarding a late delivery / issue with your item, please be advised that you need to contact the merchant in the first instance whose details will be on your voucher or you can contact our customer services department for assistance.
Our Customer Service department can be contacted by using any of the methods found here: http://www.wowcher.co.uk/contact.html

If you have already contacted us by email, you will have received a case number in your automated response. If your issue is still not resolved, please only reply to your case number by responding to the email. If you create a new case, you will stand to duplicate actions already taken and possibly delay your resolution.

Due to the impact of Covid-19 we are extremely busy in Customer Services, we will get back to you as soon as we can.

Thank you for your patience.

Kind regards, The Wowcher Team