THIS COMPANY NEEDS TO BE AVOIDED AT ALL COSTS!!!!!
Purchased a set of knives and received a set of saucepans as a free offer. Within a month the saucepans started to fall apart. Tried contacting HouseUK with no reply. Finally in February received a reply of as these were part of a free offer there’s nothing you can do.
I emailed them again and received an email if we will send a returns label, But we no longer stock these items. Even though they are still on their website.
I am still waiting for the returns label in May. Unfortunately the pans got to a stage where they were literally crumbling in my hands. So unfortunately had to throw away.
This company has dragged this process out so long, Just to not refund/palace these items. AVOID,AVOID,AVOID!!!!!