Dear Christine,

Thank you for taking the time to leave us a review, your feedback is important to us.

Firstly, I would like to extend our sincere apologies that you were unhappy with the service you received.

I have sent your latest bill by post based on the readings submitted today, this should arrive within the next 10 working days.

I have also sent you an email with more information.

Should you require any further assistance, please do not hesitate to get in touch with our customer service team.

Many thanks,
Ahmed
The Together Energy Team