My clay pots were packed beautifully. They arrived totally in tact. Their prices for clay pots was extremely good. So was the quality. I would buy from Crocus anytime. I have 2 things though I think would make the experience better. 1. Scale pics. I'm not good at 30cm wide means. To see the pots next to something would make sense. 2. Free delivery on orders over a reasonable amount. If this option exists I can not find it.