Hey Lizard Jo.

We're sorry for such an extended delay in getting back to you recently. We're thrilled that you chose AncestryDNA as a gift and sincerely hope it will prove to be of great benefit to the lucky recipients research this year. We recognise that our standard shipping cost can seem to be elevated at first glance and appreciate the opportunity to advise on what exactly this includes. The shipping cost includes postage to your door as well as the return prepaid mailing box to get the test participants saliva sample safely back to our laboratory in the USA for testing. As such, it covers all shipping costs and not just initial delivery. Our shipping options and processes are explained in more detail via the guide linked below should you like to learn more.

https://support.ancestry.co.uk/s/article/AncestryDNA-Shipping

We hope this is helpful but please get back to us should you seek our support in anyway. Thanks again and we hope to improve how such information is displayed in the future.