I WAS SENT A RAISED TOILET SEAT, BY MISTAKE. I CALLED TO MAKE IT RIGHT, SO THAT THE PERSON THAT IT GOES TO WOULD RECEIVE IT. WAS TOLD TO CALL BACK IN A WEEK TO FOLLOW UP!! I WAS ON THE TELEPHONE MORE THAN 20 MINUTES-I TOLD THE VERY POLITE AND PATIENCE LADY THAT I PROBABLY WOULD NOT SPEND ANOTHER 20 MINUTE, A WEEK LATER, TO STRAIGHTEN OUT THEIR MISTAKE. POOR PERSON THAT WAS WAITING FOR THEIR TOILET SEAT.