MCD Garden Buildings UK のレビュー


5つ星のうち2の評価

Purchased a 10x8 shed for my son &…

Purchased a 10x8 shed for my son & partner due October arrived November bought sheds before fantastic service but I complained about guttering not fitted properly and badly fitted door boards. Also made a few suggestions which didn’t go down very well. This company if you have a problem they are not interested in putting it right just fob you off this is the worst customer service I’ve ever experienced. Will not recommend them just be careful you pay top price but get very poor service when you have a complaint.

2023年11月13日
自発的なレビュー

MCD Garden Buildings UK からの回答

Thank you for taking the time to share your feedback on our products. We appreciate your perspective and value all opinions, as they help us improve our offerings and better meet the needs of our customers. However, we would like to highlight that we have extensive knowledge and expertise in our own products.

While we understand that everyone has unique preferences and experiences, it is essential to remember that certain aspects can be subjective and may vary from person to person. What might not have met your expectations could have been highly praised by other customers.

We constantly strive to provide high-quality products and stand by their excellence.

We understand that you have expressed your concerns about certain issues, but we respectfully maintain that these concerns are subjective rather than actual faults. If there were indeed legitimate faults, please be assured that we would promptly address them. It is important to note that labeling our customer service as unsatisfactory solely based on not receiving your desired outcome may be unfair.