I thought it was a free vip longe with…
I thought it was a free vip longe with this trip didnt say till i looked to the small print i would of went else where plus i have been on so many holiday with on the beach well gutted plus this is the 14th time i used the company
On the Beach からの回答
Hi Carl,
Thanks for taking the time to leave a review, I am sorry to hear you do not qualify for the free lounge promotion this time around.
All of the promotions we do offer, do have eligibility criteria which you would need to meet - you can view this here - https://www.onthebeach.co.uk/holidays/perks/free-lounge-terms
I'm afraid the duration of your holiday with us doesn't meet the eligibility.
I am sorry for any inconvenience caused but do wish you a wonderful holiday with us.
Kind regards - Sammy