Argos のレビュー


5つ星のうち2の評価

I don't trust their product reviews.

I've only found out today that I cannot submit a review of a product I purchased from Argos. On their review site. I bought a "Bush Personal FM Radio" from them on 18th May 2023 for £9.99 on 18th May 2023 at 11.15 hours and paid cash for it. I selected the radio they had to sell fairly easily and it did not take more than 2 or 3 minutes for the staff to get the item for me. However, the radio is very poor (batteries get used up very quickly; you can't hear the radio using earphones when walking and cars go by; the time and presets are lost when the batteries die; the AM reception does not pick up any stations; the headphones socket is in my opinion in the wrong place - at the side of the radio rather than on top; it does fit in a shirt pocket though and is light) but the Argos site has lots of reviews saying it is very good and as far as I can tell so far, the Argos website does not have a way for me to submit a review of the radio. I have also read comments about Argos product reviews on the Money Saving Expert website that Argos only allows good reviews of what it sells. I would not now trust any product reviews on the Argos website at all.

2024年8月21日
自発的なレビュー

Argos からの回答

Hi Brian

I am sorry to read you are unhappy with your radio. Requests for reviews are sent shortly after purchase but they do expire. We do use a third party for our reviews and we have no influence over what is accepted or refused. Any review that mentions anything other than the item itself such as customer/delivery service does automatically reject as the review is for the item only. I am really sorry.

Best wishes

Bekki