Desverso のレビュー


5つ星のうち1の評価

I paid 50% for a website in August for…

I paid 50% for a website in August for a completion date of Sept 20th 2024. Today is November 13th and i am still struggling to get my website up. I have been working with Ryan. I lost my 50% but am looking forward to getting my site up with in 7 days from another company. Very poor service.

2024年11月13日
自発的なレビュー

Desverso からの回答

We appreciate your feedback but must address the inaccuracies in your review to provide a clear and honest account of the situation.

Timeline and Communication: After placing your order and paying the initial deposit in August, you were unresponsive for over two months, which significantly impacted the timeline and project progress. Despite this delay, we remained committed to completing your website once you reconnected with us.

Unrealistic Deadline: When you resumed communication, you requested that the website be completed within 5 days—a timeline that was not feasible given the scope of work and the original agreed-upon delivery schedule. We made every effort to accommodate your request, but such a timeline was simply impractical without compromising the quality of the final product.

Payment and Progress: The deposit you made was used to initiate and progress the project. We have records of the work completed and the services rendered during the project timeline. The notion that you "lost" your deposit is incorrect, as significant progress had already been made before the delay.

At Desverso, we take pride in delivering quality work and value open communication with our clients. We are always willing to work collaboratively to resolve any challenges, but unrealistic expectations and a lack of consistent communication can hinder the process.

We wish you the best with your website and hope for a smoother experience moving forward.

Best regards,
Desverso LLC