I placed an order during their Black…
I placed an order during their Black Friday sale. I received one order fairly quickly but the other one I would have to wait until January for it to ship which I was okay with that when I was checking out assuming I would receive them in January. Then it was pushed to February and then April. I have reached out to them for a refund since it’s been over 3 months since I placed the order. At first they were very responsive in getting back to me within 2 business days. But as soon as I asked for a refund they stopped responding and haven’t responded to me in over a week. I have since disputed the charge. It such a shame too because I like their shoes and want to support a black owned business but if that’s how they treat a customer when they are the ones at fault says a lot about them and the way they treat someone who supports them. Wont be spending my money there again.