Make the rules up as they go along. I had a large accumulator watxhingbthe cash out as more and more of Mt teams went ahead the cash out dissapeard. ( not unavailable greyed out) and didn't come back all night. I got in touch and there answer was we don't have to give cash out. I said OK but what was the reason what is the criteria so I know for future. I was sent the same generic rewritten response ad I got from him before. There are plenty of betting sites with English help that can understand the questions you ask.