So, I ordered a Garmin Phoenix eight on March 24th, but guess what? After three weeks of being buried under work, I found out the watch never showed up. I tried reaching out to the company, and they told me this wild story about how the delivery from Garmin went missing. They said the next deliveries are coming soon, and I’ll get my watch in a few days. But I was super worried because I need this watch for my trip to Norway on April 2nd. And to make matters worse, I had already sold my old watch on eBay, so I was totally without one. I had a bunch of phone calls and conversations with people who weren’t very helpful and didn’t give me any info weeks after my order. I was still without a watch. One day, I was talking to one of the staff, and I asked if the watch would be delivered on time. If not, I could cancel the order and buy it from somewhere else to make sure I got it on time. The guy assured me that the delivery would come the next day from Garmin. But guess what? On Saturday, March 29th, I found out that the watch never arrived from Garmin. It’s absolutely unacceptable how uninformative and slow this customer service was. After all that, I canceled my order. I was lied to and kept in the dark, and I’m no longer getting a watch from them. This is terrible customer service, with long waiting times (almost 5 weeks!!!) and no one even bothering to let me know what’s going on and why I’m waiting for such a long time. I strongly advise against doing business with this company.