If there was a minus star I would have…
If there was a minus star I would have rated that
My daughter has been waiting 7 months to get her mortgage finalised even having to extend the offer which took a month to organise 😳
Absolutely ridiculous how long they take to organise anything always saying they will contact her in 48 hours It’s now 7 months on
My advice, stay clear of them No one seems to know what they are doing there passing the buck all the time
Avoid like the plague
West Brom Building Society からの回答
Hi Lynn, thanks for your review. I’m sorry to hear about your daughter’s experience, and I can understand your frustration. I’d like the opportunity to look into this further, please ask her to email me at customerfeedback@westbrom.co.uk (she’ll need to include her name and application number) and I’ll pick it up with the relevant team. Thanks, Louise.