I tried to call, their useless automated service just ends calls, I was trying to get a statement and the website just gives you a credit card statement when you ask for a bank statement.

The website is unusable and the call centre unreachable.

They are forcing customers to use digital services but their digital infrastructure simply does not function well enough.

The patronizing system keeps saying 'its important to connect ou to the right to the right team member' clearly this not the case.