I understand that each crystal stone is unique but to display a pile of the best quality stones on the website to choose from and send out the worst possible examples (so bad I can’t even recognise at least 50% of what I ordered) is not great. Will never use the store again. Emailed to request a return label as they are so bad I want a refund.

EDIT: They have offered a free return label so I can return the items and get a refund but they did not address any of my comments in my email so I suspect that they are used to getting negative feedback about products and people wanting to return them.