Awful customer service
Awful customer service. Package is a week late and nobody is replying to my messages. Called as well but can't get anyone on the phone.
I'm assuming most of the positive reviews on here are fake.
Edit: Funny How Evri replied to my review in about 2 hours but haven't responded to any of my emails or chat enquiries for the last two days.
Evri からの回答
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley