i bought your 3 person hot tube 11 months ago 4 jets fell apart could be my fault didnt use crystal instead of pucks ok so i ordered 4 jets 25.00ech (100.00) $9000.00 for hot tube ordered parts 15 days ago went on sale two days later have been billed and when i called to see where my parts are they told me they they haven't even shipped yet but charged 21.00 for frieght so two weeks later and they still havent shipped very poor service right now i wouldnt recomend then to anyone not very happy at this point