Good afternoon,

I was shopping in Currys, Farnborough, on 08/11/2025 with my step-daughter and toddler.

We had originally gone in to buy a dash cam that comes with a cabin-view; while there I decided to look for a tablet for my writing at work. This was primarily for keeping my notes up while I used my laptop.

The store was very busy, and I'm 35 (going on 36) weeks pregnant. We had been waiting a while, as staff were occupied.

A lovely young lady named Maitri, came over to help myself out, check what was currently available in store to take away that day. She confirmed details, what I wanted, what it would be used for, memory, and if I was fussed about colour - and promptly went to check what was in stock out back, making it clear the website may not be accurate so she would check first.

Noting I was pregnant, she brought me over to customer service by the mobile area (front left of store) and offered me a chair; she also made clear she would go back and grab the other packages I wanted to purchase, instead of myself carrying them and my toddler. I was very appreciative as by then, I had been waiting a while and my legs and back were hurting, and she made sure we were all comfortable.

Maitri very kindly also applied the new screen to my tablet, although it did fight back! She was very determined, bless her.

She then proceeded to ever so kindly carry my items to my car for me, which I am truly grateful for, and made my life significantly easier while battling a toddler, autistic/adhd step daughter, and being heavily pregnant.

The whole time, she was professional, friendly, kind, and clear. I truly appreciate the help she gave me, and the above and beyond she offered.

Please do pass on my thanks to her, she is clearly a hard worker and actively looks to make customers lives easier and informative.