I ordered and received a Panerai Submersible PAM01324 Carbotech GMT Navy Seals Edition 1:1 Mirror Replica Watch 44MM. The watch works great, but the bezel suddenly fell off. I was promised a replacement in May of this year, but nothing has happened. For the past three months, my reminders have gone unanswered. I have requested immediate action to resolve this issue—but no response.