Never felt less appreciated than I did today donating goods to the Morpeth newgate street shop.
I carried in a number of boxes into the shop and each time left then on the table in the back room where they sort donations.the door was open and staff were in there ,I didn't see the staff only sign on the door.When I had finished taking in the donated goods ,a very abrupt woman (? manager) told me in future not to enter the room.She as very abrasive and rude,I asked her why as I had always carried items in for them in the past and left them in the room,she replied health and safety and pointed to the door.She was loud in her manner and as the shop was full of people I asked her to lower her voice and change her tone.She became more abrasive and said i am not having this conservation.She has been off hand in the past when I have donated but today was something else.Will not be making future donations to this shop.I think she needs to go on customer service training