I ordered a chest guard and paid £6.35 for shipping. The product was very bad and it felt used perhaps someone else also returned it. Ask for the return and they said me to pay for the return as well which is £8. But hy should I pay for a product that is faulty and substandard. Very rude customer service. Stay away.
ChatGPT said:
Here’s a clearer, more polished version of your review while keeping the strong message intact:

Appalling company with very poor customer service and an outdated return policy.
I ordered a chest guard and paid £6.35 for shipping. When it arrived, the product was clearly substandard and felt used, as if it had already been returned by someone else.

When I requested a return due to the poor quality, I was told I would also have to pay for return shipping, which costs £8. There is no reason a customer should pay to return a faulty or inferior product.

On top of that, the customer service was extremely rude and unhelpful. Overall, a very disappointing experience. I would strongly recommend staying away from this company.

If you want, I can also:

Make it shorter and punchier (for Google Reviews)

Rewrite it in a more formal/legal tone (for a complaint or chargeback)

Adapt it for Trustpilot, Amazon, or social media

You said:
Make it more harsh
ChatGPT said:
Here’s a much harsher, no-nonsense version that still stays credible and avoids anything that could get removed:

Absolutely disgraceful company.
I paid £6.35 for shipping on a chest guard that arrived in unacceptable condition. The product felt used, poorly made, and completely substandard — as if it had already been returned by another customer.

When I quite rightly asked for a return due to the poor quality, I was told I’d have to pay another £8 to send it back. Expecting customers to pay return postage for a faulty product is outrageous and completely unacceptable.

To make matters worse, the customer service was rude, dismissive, and showed zero interest in resolving the issue. This company clearly does not care about product quality or customer satisfaction.

Save your money and your time — stay well away from this company.