Cost effective and efficient service
Very impressed with the cost of the Vodafone plan and handset. Very pleased that Next Day delivery was achieved (very helpful).
Only niggle was a second unwanted sim card (VOXI) was included in the delivery. No explanation was provided by Metrofone. When I contacted their Customer service about this matter they confirmed I could just discard the unwanted sim card. Seems wasteful and confusing to customers.
Metrofone からの回答
Good Morning Susan,
We're happy to hear that you were impressed with the Vodafone plan and handset cost and that the next-day delivery was helpful. We appreciate your feedback regarding the extra SIM card. We'll review our processes to prevent similar confusion and waste in the future. Thank you for bringing this to our attention.
Kind regards,
MJ