Slow delivery process
I was disappointed with the length of time it took for my lot to dispatched and I had to chase it up. I know it was Christmas etc., but lack of update and delay unacceptable.
The staff I spke to on phone were polite and helpful.
2026年1月6日
Fellows Auctioneers からの回答
Dear Michael,
Thank you for taking the time to share your feedback with us!
I am so sorry to hear you are not happy with our service at this time! Due to the back to back sales, we have been experiencing some delays however we appreciate your patience while we work through this!
I am glad to hear that our staff were able to help you. If we can assist any further, please do not hesitate to get in touch!
Best wishes,
Claire Dodwell