Looking to buy a waterbutt and had been on several web sites before coming across Evergreener. Was unsure of exactly what I needed so rang and spoke to Emily. Emily was more than helpful in answering my queries and explaining the options. The butt I decided on was on offer but even at full price was much cheaper than advertised on other sites. The process from buying to delivery was straightforward and I was so pleased with the waterbutt I called Emily and bought another one. Yet again Emily was very helpful and told me exactly what I needed to have to connect the two together.