I ordered a number on items on the 25th Jan, when nothing arrived or no further emails were received by the 30th Jan I panicked and checked the reviews here.. and cried.

I then messaged the company asking for an update and they responded within 30mins advising they were waiting for an item to arrive from a different warehouse, and highlighted that they do state dispatch within 3-5 working days (I had read this as delivery).

The full order was delivered today and everything is as expected.

Communication could be improved, more updates on orders and less marketing, but overall I am relieved and posting here in the hope that others don’t panic and cry!