Faster Delivery would be great
Have ordered a few products related to cricket. Normally, other suppliers do deliver it in a few days, but with Pro Direct it takes more than a week, unfortunately. The products are very good, but I hope they can provide a faster delivery solution.
Pro:Direct Sport からの回答
Hello,
Thank you for your review.
I am very sorry to hear about the delay with your order.
After checking this, I can see that your item includes personalisation. This process does require an additional 7–10 working days to complete before dispatch, with orders typically being sent on the 3rd working day after production is finished.
For international deliveries, transit times can be extended due to customs procedures in the destination country. These checks are required by local authorities, and unfortunately, any delays caused by this process are outside of our control.
We apologise for any inconvenience this may have caused, and further details regarding international orders can be found within the Terms and Conditions section on our websites.
Kind Regards,
Pro:Direct Sport