Terrible experience - tried to sell me used frames
Terrible experience at:
ASDA Opticians , Chandlers Ford, Eastleigh, Southampton
Eye test conducting by a grumpy young man with zero customer care
failed to fully complete prescription - no lens recommendations
wanted 2 pairs - clear and sunglasses. During fitting they said BOTH pairs on their display shelves are last in stock , so, in other words I will be getting the actual frames that are shop soiled/used/handled by zillions of people
Five weeks later , and no news about frames fitted with my required lenses
Decided to request my money back as by now I had no faith in them whatsoever
Had to go back to store to get my refund, dealt with rather coldly, no apologies for inconvenience and no date advised as to when money would hit my bank account
So , please beware of dodgy Asda Opticians Sales staff trying to fob you off with used frames from their display shelves - clearly they are getting a bonus to do this and in my opinion are targeting the elderly with this con