Garbage company who wouldn't recover my account.

I have an account, I can login to it just fine.
However, the email is not up to date, and I can't login to my old email address.
I have my number linked and when i try to change my password, it lets me send a code to my phone.
From there it asks my new email and sends a code to my new email to verify.
The code never arrives.

I contacted their customer support and they told me they will only verify me with my old email address, despite that email address not being verified anyway.........