this company can never improve all they are is liars and cheats
misselling to idiots like us
I know for a fact sky is better
I swapped to ee after the salesman gave the sweet talk and promises all crap then instead of am seamless changeover I had a month long nightmare I was with sky before I went with ee literally for 1day then had to wait 3weeks to get back with sky as you know you have to wait for new equipment I complained to ee and as usual nothing was done just kept getting a message every week saying since we have not heard from you we will be closing your complaint (they do this just to piss u off) they have a zero complaints process I have asked for my chat transcripts many many times filled in all the forms was fina8told they will be emailed to me within a month guess what still nothing 7 weeks later
I will be cancelling all 5 of my ee sim plans once they end and cannot wait to see the back of this useless company
I WOULD NEVER RECOMMEND ee TO ANYONE STEER CLEAR FOLKS .