One of the worst experiences of my life. I spent eight months writing the commands to create a manuscript; the program kept dropping whole chunks of my subchapters. The tech guys blamed me for making mistakes in my commands: I sent them copies and they admitted there were no mistakes. After months of getting the run-around they said there was a computer bug on their end, and they'd work on it. In the end, they said they were unable to fix it. So the system was not able to publish a manuscript for a book I spent eight months researching and writing commands for. I asked for a refund, given they acknowledged that the problem was on their end, and was told I could not get a refund unless I published a book! I wrote the Mikkelsen Twins directly to explain the issue. They never replied.

Oh, and the "Academy"? Pure ripoff. The teacher/professor starts by asking what you would do with an extra $50,000. The guy refused to go off-script and tell me now much it cost. I had to answer all kinds of ridiculous questions first; questions aimed at getting me primed to pay thousands of dollars more. Guess what? I was offered a scholarship!! Yes, the chance to pay thousands more. The best part? I asked the teacher/professor how many books he'd published, and he said he was working on his first. The guy was a salesman pure and simple.

Adding to the issue was the fact the support people I was dealing with kept leaving the company, so I kept having to start over again from square one with each new one who would blame me for writing bad commands.

These guys are snake oil salesmen. They're really good at it. But if even one person can benefit from my experience it'll be worth it having spent the time to write this review.