Pixory のレビュー


5つ星のうち1の評価

Faulty Album/Poor Picture Quality/Ghosted by Support Team

I ordered a photo album which arrived damaged, with what appeared to be glue on both the front and back of the hardcover. As this was intended to be a gift, I contacted Pixory several times to ask for assistance and attached photos showing the issue. Unfortunately, my emails were ignored and I never received a response regarding the problem.

The delivery time was also much longer than expected. Overall, I was very disappointed with both the product quality and the customer service. I would not use this service again, and the photo quality isn’t the best - better of printing the photos yourself.

2026年1月12日
自発的なレビュー

Pixory からの回答

Hi Denise,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. This is not the level of quality or service we aim to provide.

We would really appreciate the opportunity to make this right for you. Please reach out to our support team at support@pixoryofficial.com with your order number and photos of the issue, and our team will review this as soon as possible and work with you on a resolution.

Thank you again for bringing this to our attention. We genuinely value your feedback and hope we can help resolve this for you.

All the best,
The Pixory Team