The quality of the watch service is excellent. My watch has come back like new. I’ve had my Tag as a daily wearer for 10 years and it’s now like when I first got it. Also the customer service is incredible. I needed a quicker turn around as I’m going away tomorrow and my watch was turned around in 2 weeks instead of 3 to get it back to me on time. Special thank you to Leanne who has been so helpful.