One of the worst companies I've ever dealt with. Switched from BT to EE when my contract ended. They refused to send a new router and WiFi 6 discs forcing me to pay the same as a new customer for 4 year old hardware. They keep throttling the connection every week to the point where watching a YouTube video results in it stopping and starting constantly. And that's with a full fibre connection. Cannot wait for my contract to end in a few weeks time!!!!