dreadful customer service.
positive first : wifi working well ( despite being sent the wrong router originally )
negatives : agreed over phone for installation plus £125 , confirmed twice since . to compete with other company
despite 31 emails from plusnet & 2 letters /3 phone calls from me they have sent only one card for £50.
their last promise was for vouchers within 2-3 days
nothing yet ! i am sending another letter & hope they respond either to it or to this review .
i doubt they will consider but some compensation for my time would be appreciated !