I have just booked a spa and hotel experience via an operator at spabreaks.com. She was absolutely wonderful..she went above and beyond to make sure we got what we needed to make our stay perfect nothing was too much trouble and even called me on her day off..one amazing lady..her name is Sophie…won’t give her surname for privacy for her but if you ever need to call them ask for her ..brilliant thankyou so much Sophie your a star x