Never again will I book with haven! It's been a total nightmare, accessible caravans CAN'T be booked online, we have to call to book them, when we book them over the phone there's an administration fee for booking over the phone.... How's that fair, my holiday is tomorrow, I today received an email stating 3 adults and 1 Child.... Instead of 4 adults 1 Child, when I called today I was told there's another fee to change the booking even though the person on the phone who made the booking made the mistake, never again, it's all fees and messing around