Hello Mrs GMB,

Thank you so much for your kind words — we’re delighted our agent provided clear explanations and that our cover met your requirements. It’s great to hear you found our customer service better than other policies.

If you know someone who may benefit, our Refer a Friend programme offers a £40 gift card for every person you refer once they have made three monthly payments on their policy. Look out for the "Refer a Friend" link in emails and texts from us.

Thanks again for the feedback — it helps us keep delivering the care and clarity our customers value.

Kind regards,
Nikki Protect Line, Trustpilot Team