Helpful and considerate
The staff in Boots Haverfordwest helped to put me at ease. I had not wanted to go for an eye test after 2 very negative experiences at Boots opticians in Cardiff where they told me there was something wrong on 2 occasions and never listened to me (turns out there was nothing wrong, just a massive overreaction by an inexperienced optometrist).
In Haverfordwest, the optometrist Elina was wonderful and took a great deal of care in examining my eyes and then explaining everything she had seen.
The young man Hugh, who helped me select new glasses and lenses was also very helpful and considerate.
This experience was so much better than my Cardiff one and i am much more relaxed about the whole process now. And....i have healthy eyes with 20/20 vision.
Thank you Boots in Haverfordwest.
Boots Opticians からの回答
Thank you for sharing your experience. We’re delighted to hear that Elina took such great care during your eye examination and helped put you at ease, and that Hugh was so helpful and considerate when choosing your glasses. It’s wonderful to know your visit to our Haverfordwest store was so reassuring, especially after previous negative experiences, and we’re very pleased to hear your eyes are healthy. We truly appreciate your kind words.