A recent family trip to NewZealand returning via Singapore, where a 4 night scheduled stop was part of our package was expertly organised for us by Theo Naim and his team at DialAFlight. Due to unforseen events in the Middle East we were stranded in Singapore for an extra 9 nights. Thanks to Theo we eventually managed to get a flight home at extra cost.
Theo also managed to arrange a part refund for us from Emirates our original carrier.
In my opinion DialAFlight and in particular Theo Naim could not have done any better for my family and I.