One of the biggest reasons I use Dial a Flight is if anything should go wrong I would have someone to talk to within a few seconds who could sort it out. This was the case being stuck in Sydney after several schedule changes and cancellations with Qatar Airlines. The day and night team were superb in getting us home even when half way and being abandoned in Kuala Lumpa by Qatar Airways. Basically we couldn’t have got home without them. You now have a customer for life, thank you.